Refund & Return Policy

Last Updated: February 2026

Customers may request a return or replacement within 7 days of delivery for eligible items.

Returns must be initiated by contacting support@valuedbud.com with your order number and reason for return.

If your product arrives damaged during shipping:

We will replace damaged products at no additional cost or issue a full refund.

If you receive the wrong product:

You do not need to return the incorrect item unless requested.

Lost Packages:

If tracking shows your package as delivered but you did not receive it:

We will work with the carrier to locate your package or issue a replacement/refund.

Undeliverable Packages:

If a package is returned to us as undeliverable due to an incorrect address provided by the customer, reshipping fees may apply.

The following items are not eligible for return due to health and safety regulations:

Unopened products in original sealed packaging may be eligible for return on a case-by-case basis.

Approved refunds will be processed within 3–5 business days of approval.

Refunds are issued to the original payment method used at checkout.

Please allow 5–10 business days for the refund to appear in your account, depending on your financial institution.

Customers are responsible for return shipping costs unless:

In these cases, we will provide a prepaid return label.

Orders may be canceled before shipment for a full refund.

Once an order has shipped, it cannot be canceled. Standard return procedures apply.

To cancel an order, contact support@valuedbud.com immediately with your order number.

We do not offer direct exchanges at this time.

If you would like a different product, please:

For return or refund requests, please contact:

Email: support@valuedbud.com
Business Hours: Monday–Friday, 9 AM – 5 PM EST
Response Time: Within 24–48 hours

This policy is subject to change. Please review periodically for updates.