Cancellation policy

Purchase Options & Cancellation Policy

Purchase Options

ValuedBud™ offers two ways to purchase our premium hemp-derived products:

One-Time Purchases – Buy products individually without any recurring commitment.

Subscription Memberships – Enroll in our tiered membership program (Bud Access, Bud Pro, or Bud Legend) for recurring monthly deliveries and exclusive member benefits.

Subscription Memberships

By enrolling in a subscription membership, you authorize recurring charges to your payment method on file at your selected monthly interval. Your subscription will automatically renew each month until you cancel.

Managing Your Subscription

You may modify, pause, or cancel your subscription at any time prior to your next billing date by:

  • Logging into your customer account at shop.valuedbud.com
  • Contacting us at support@valuedbud.com

Cancellations submitted after an order has already been processed or shipped will apply to the next billing cycle.

Returns & Refunds

One-Time Purchases: We do not accept returns of hemp flower, consumable products, or opened items due to the nature of our products. All sales are final.

Damaged or Incorrect Orders: If your order arrives damaged or incorrect, please contact us within 7 days of delivery at support@valuedbud.com with photos of the issue. We will work with you to resolve the problem through replacement or store credit.

Subscription Orders: Subscription orders follow the same return policy as one-time purchases. If you receive a damaged or incorrect subscription shipment, contact us within 7 days of delivery.

Contact Us

For questions about your purchase, subscription, or to request a cancellation, please contact:

Email: support@valuedbud.com

Mailing Address: 750 Presque Isle Drive. Apt. H Pittsburgh, PA 15239

Important Notes:

  • Refunds are processed to the original payment method within 5-10 business days after approval
  • Shipping costs are non-refundable
  • Customers are responsible for knowing their local and state laws regarding hemp-derived products
  • We reserve the right to refuse returns that do not meet our policy requirements